Description of Specified Commercial Transactions Law
Regarding delivery
Delivery will be carried out by Yamato Transport Co., Ltd. For those in Hokkaido and Okinawa prefectures, please note that the delivery company may change.
List of shipping charges by product
Bottle type/(L) size, (M) size refill pack
(S) size trial pack
About payment
●Credit card
Our credit card payments are handled by Shopify Payments on your behalf.
To protect customer privacy, we have implemented SSL encrypted communication using VeriSign's digital ID.
*Credit card usage fee: 0 yen
●Cash on delivery payment
Yamato Transport will perform cash on delivery.
*Cash on delivery fee: 330 yen for invoice amount less than 10,000 yen
(If the total purchase price is 10,000 yen or more, we will cover the cost.)
●Convenience store, post office, bank deferred payment
Click here for details This service applies to the NP deferred payment service provided by Net Protections Co., Ltd.
For more information on NP deferred payment, please click here and be sure to check the details of this service.
Personal information and order details registered by customers on our website are
We will provide Net Protections Co., Ltd. to the extent necessary for the NP deferred payment service.
Please note that you may be asked to use other payment methods depending on the results of the credit screening.
If you select deferred payment when placing your order, we will assume that you have agreed to the above points.
*Fees: 330 yen for invoice amount less than 10,000 yen
(If the total purchase price is 10,000 yen or more, we will cover the cost.)
About returns
At Nogi Herbal Medicine, we take great care in the quality control and delivery of our products, but in the unlikely event that a defective product occurs, we will
Please call us. Only in the case of defective products due to dirt, damage, etc.
We will refund your usage fee.
If the product is defective or our product is the wrong one, we will bear the cost.
Please note that we cannot accept returns or exchanges for reasons other than those listed above.
About exchange
If you wish to exchange the product, we will ship the returned product after checking it.
- Shipping costs for returning the product and transfer fees for refunds will be borne by the customer.
- In the case of exchange, a flat fee of 864 yen (consumption tax included ) will be charged (540 yen shipping fee + 324 yen cash on delivery fee ).
Claims for the difference in price that occur at the time of exchange will only be paid by cash on delivery.
Exchange service is valid until 7 days after receiving the product.
If you have allergies, please check the displayed ingredients carefully.
Thank you for your purchase. Please note that we may contact you directly.
Return/Exchange Counter Phone Number: (Toll Free) 0120-411-409/Monday to Friday 10:00 to 18:00 (Saturdays, Sundays, and Holidays/Closed)
| company | Nogi Pharmaceutical Research Institute Co., Ltd. | |
| representative | Yukako Yamamuro | |
| main office | 1-26-4 Dia Building, Minami Aoyama, Minato-ku, Tokyo 107-0062 | |
| Sales office | 2-11-24 Kugenuma Sakuragaoka, Fujisawa City, Kanagawa Prefecture 251-0027 | |
| telephone number | Sales office: 0466-25-0718 | |
|
store address
|
info@botanical.jp http://www.botanical.jp/ |
|
| Partner bank | Resona Bank Shibuya Nishi Branch Mizuho Bank Roppongi Branch | |
| Biography | 1969: Established LSI Co., Ltd., a consulting trading company for import and export marketing. 1990: Started supplement import and sales business. 1998: LSI Co., Ltd., with the cooperation of a business partner in Guangdong Province, China, Established Nogi Crude Drug Research Institute, a crude drug research and development department. June of the same year: Started manufacturing our own brand. 2003: Started selling supplements on the Internet (Aoyama Nogi Botanical Supplements) |
|
